Expert Insight -

Membership Terms and Conditions

Our core ethos for Expert Insight (part of Applied Psychology Solutions Ltd) is to provide information and training for Registered Psychologists carrying out medico-legal work. This document details from the outset the way in which we will deliver our services to you. If you are planning to join Expert Insight, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

1. Membership Terms & Conditions (‘Terms’): Key Details

These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by Applied Psychology Solutions Ltd. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which Applied Psychology Solutions Ltd (“we”, “our” or “us”) provide services to you, as purchaser of the Membership. These Terms are subject to any rights you have under consumer law to which we are bound, and which cannot be waived by contract.

Please be aware that we may update these Terms at any time. Your continued use of the Membership indicates your acceptance of the terms and agreement to any changes.

2. Membership Outline

Expert Insight is a membership platform providing information and training for Registered Psychologists carrying out medico-legal work (primarily civil litigation). The Membership is an ongoing commitment where you can get regular support and guidance.

The Membership is intended for Registered Psychologists who are either already undertaking, or looking to undertake medico-legal work for the courts (civil).

3. Eligibility

This membership is suitable for Registered Psychologists. They may already be undertaking medico-legal work, or may be looking to learn more about medico-legal work. All members must be based in the UK and have a valid HCPC Registration.

4. Membership Specifics

There are four elements to the Membership:

Regular recorded videos
Regular live sessions
Downloadable documents
A private community

Regular Recorded Sessions

The recorded sessions will be hosted by Dr Kathryn Newns. From time to time, she may also be joined by external guest speakers.

The recorded sessions will be uploaded to the membership platform.

During each recorded session, users will be presented with content covering working in the medico-legal field as a psychologist, including, but not limited to, the history of the expert, the court system, advice on starting out in the field, regular legal updates and report writing.

The information and guidance shared will be based on Dr Newns’ extensive experience in the field, along with relevant up-to-date legal rulings, guidance and research.

Live Sessions

Live sessions will be hosted on a regular basis. This will either consist of a Q&A session, when you will be able to put your questions to Dr Newns, or the session will address pre-determined topics. These topics will be agreed, and members will be notified ahead of the sessions.

Downloadable Documents

In addition to the recorded and live sessions there will be additional resources available for members to consider in their own time. There will be a download library, which will be added to over time. This will include templates, checklists and other guidance. The content of all resources and training will be provided in English, translations are not available.

Private Community

Members will have access to a private Community to support them during the Membership. The intention of the Community is to provide community support and a network of individuals at a similar stage of their medico-legal career and who are facing similar challenges.

From time to Dr Kathryn Newns may post and offer support in the Community but there is no guarantee that posts will be responded to immediately.

Please be advised that whilst we hope that members will be able to utilise the Community, we make no guarantees as to the availability of the group and/or the content within the group at any time. Therefore, members should always ensure that they have back-up copies of any information shared within the group.

In-line with BPS guidance, it is acknowledged that all medico legal experts have to start somewhere and gain experience through training, supervision and cumulatively through practice.

The community is able to offer peer supervision and advice in relation to the legal process in order to meet professional standards. There will be space to consider referrals, recommendations, training events, and advice on the day to day running of a medico legal business.

This community will provide a reflective space to discuss general issues and this might include diagnosis, phrasing of opinion, consideration of attribution, treatment and vulnerability, however it is important that these discussions are not case specific (i.e. discussing an active case) but remain general as it would in a public workshop or training setting.

Members need to remain aware that many legal proceedings are protected with regards to disclosure and thus advice within the community should not be sought regarding psychological opinion per se. Experts are not expected to require peer supervision about how to reach their opinion with regards any particular case

5. Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect.

Each person is responsible for their own behaviour and we will not be held responsible for the behaviour or actions of any other Members. If the above guidance regarding the use of the community is breached, the post is likely to be removed. Repeated breaches of the rules may result in the member being removed.

6. Membership Fees and Payment Terms

The cost of the Membership is set at the time you subscribe and is inclusive of VAT. On subscription you will agree to monthly payments via Kajabi.

The Membership is an ongoing monthly subscription and payment will be taken on the same day each month.

We reserve the right to change the content and delivery of the services within the membership and the associated price point at any time. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. We shall never increase your membership fees without providing at least 28 days’ notice and without providing you with advance notification.

7. Refunds and Cancellation

It is our aim that you will be completely happy with the Membership and the understanding you gain on the medico-legal field as a psychologist. However, we appreciate that there may come a time when you wish to leave the Membership.

You have the right to cancel and obtain a refund within 14 days from the date of subscription. Refund requests should be made in writing to [email protected] and a refund will be provided within 14 working days.

In the event that you have accessed sessions within the first 14 days following your subscription, you are still entitled to request a refund but the value of the session(s) shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the Membership.

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.

We reserve all rights to cancel the programme for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month or year as applicable.

Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect:

If you fail to pay your Membership fees by the relevant due date;
If you commit a repudiatory breach of the Terms of this agreement;
As decided at our sole discretion from time to time

8. Contact and Schedule

It is the intention that the Membership will run continuously and that any training material, live sessions and recorded sessions will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible.

Throughout the Membership we will be available by email on [email protected]. We will endeavour to respond to any queries within 48 hours.

If members have a technical query relating to accessing the Membership, please include “Tech” in the subject line of your email correspondence.

Members may see us post on social media outside of our core hours. Not all of these posts are live, and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can, and we may respond to you out of hours, but we make no guarantees that this will always be possible.

9. Disclaimers

We make no guarantees or claims as to the success of any member. Each individual is unique, and their abilities are unique to them. The aim is that members become more confident and familiar with medico-legal work as a psychologist.

All training provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership.

We are not responsible for any loss of opportunity or any investments which you make.

We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Membership.

10. Limitation of Liability and Indemnification

To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).

If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.

Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law.

You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.

11. Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter.

Your personal data is protected as set out in our privacy policy which can be found at www.expertinsight.uk/privacy-policy. By providing your personal data you agree to the terms of our privacy policy.

During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Please be aware that some live sessions may be recorded, and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured.

Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately, and provide notification of the same as soon as possible to [email protected].

12. Intellectual Property

During your time as a Member, you will be provided with downloadable documents and access to videos. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools, but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties. We retain and reserve all of our copyrights.

13. Force Majeure

Where either party is prevented from or delayed in carrying out its obligations under these Terms, due to circumstances beyond their reasonable control including, but not limited to, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, pandemic/epidemic, lock-outs, strikes or other employment disputes, performance of their obligations shall be postponed until these circumstances end.

14. Waiver

In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us.

15. Errors and Inaccuracies

There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice

16. Jurisdiction

These Terms are governed by the laws of England & Wales. The English Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.

17. Complaints

It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Membership this should be made to made in writing to Susie O’Connor at [email protected]

18. General

We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.

Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail.

If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

No provision within these Terms shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

Frequently Asked Questions

1. What happens if I can’t make a live session?

The live sessions will be held via the membership platform on Kajabi. In most cases, live sessions will not be recorded, and we therefore encourage you to ensure you are able to attend the live sessions if they are of interest to you. We will seek to arrange live sessions based on the majority of members’ preferences as far as possible.

2. What if I need additional support?

Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply.

3. What if I am ill during the Membership?

If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period, please let us know and we will support you wherever we can.

4. Is the Membership suitable for everyone?

The Membership is best suited to those who are Registered Psychologists who are either considering or already established in medico-legal work for the courts – the membership is limited to civil litigation only and does not address criminal or family court work.

All members must be based in the UK and have a valid HCPC Registration.